Propuesta para mejorar el cumplimiento del indicador wmape de un cliente pareto de una empresa de alimentos

Abstract

This is a study project that will generate a proposal to increase the assertiveness of the sales plan in units, in order to reduce the distortions in each of the links that are of great impact in the logistics chain, such as inventories, supply and storage, which require greater control to guarantee the stability of the logistics network and the relationship with its customers. One of the most important variables related to the result is the impact on the assertiveness of the unit plan and the effects caused by the incorrect planning; this leads to disagreements with customers such as incomplete orders, high exhausted, lost sales etc. and in the worst case the rupture of the commercial relationship. Taking into account the above, there is a need to adjust and implement a collaborative forecasting model (CPFR) in companies that commercialize mass consumption products with their commercial customers of modern channels, which allows adjusting demand forecasts considering all external factors and inmates that may affect it. This article is developed in several parts: the first is contextualized with the introduction about the concepts applied to the topic and models of collaborative forecasts and part of the problem, the second corresponds to the CPFR methodology that will be developed in the work and the third corresponds to the results and conclusions generated with said implementation.