Control del proceso de producción de panela en la empresa “El Gigante” mediante documentación de procesos

Abstract

This article deals with the realization of the documentation of the panela production process, which from the standardization of the process was intended to contribute to the reduction of raw material waste in the production line. This investigation is of descriptive type, since during its development activities were carried out as: interviews, visits to observe the process, documentation and time studies; that allowed the collection of information, the taking of time and the analysis of these, to identify the possible difficulties in the execution of the panelas production process, and thus to solve the lack of documentation, since this affected the productive process. The result was the characterization of the process, process map, flow diagram, average time of operation and the indicators' curriculum vitae; which will allow each of the collaborators to carry out their tasks sequentially and with the knowledge of what their responsibilities are in the process; In the same way, the work environment is expected to improve and in turn increase the income flow. This research also aimed to raise the awareness of the owner of the trapiche about the importance of the implementation of quality tools or technology in order to improve the different processes of the company.