Metodologías de mejora continua integrables al sistema de gestión de calidad bajo la norma ISO 9001

Abstract

In this article the contextualization and review of the tools and methods of continuous improvement was carried out, as a fundamental support in the maintenance and continuous improvement of the quality management systems, Since the focus on the continuous improvement has been taking importance In organizations in recent years, as a fundamental support in the maintenance and improvement of quality management systems, continuous improvement methodologies have been established as support to support and improve the different standards, in order to comply with This requirement of continuous improvement can be implemented different tools and methodologies as strategies that ensure the dynamism of the PHVA cycle and compliance with the requirements of its customers. Once organizations are certified, in order to sustain the processes that satisfy the client, it is necessary to establish methodologies that are compatible and converge with the approach of continuous improvement, in this case with the ISO 9001 standard that is compatible with the tools and methodologies such as Six Sigma, SMED, TPM, KAIZEN, 5S, TQM which had a positive impact on process improvement by optimizing times, indicator resources such as the OEE, productivity increases, cost reduction, defect reduction and increased customer satisfaction clients, among others and that will be reviewed in this document.