Propuesta de mejoramiento para el proceso de picking de la empresa Mylogistics SAS

Abstract

The purpose of this article was to improve the picking process for Mylogistics SAS. Through a proposal that allows to reduce the error margin at the time of separating the products and an improvement in the process of order picking, because the company had a total of 624 orders rejected from January 2018 to May 2018, the number of rejected order represented a total of $ 30.504.570 in just 5 months, within the main rejection reasons are: incomplete quantities, expired products, changed references, products with breakdowns and error of loading and transport , resulting in loss of credibility and the loss of 60 clients who decided not to continue their business relationship. To solve this problem, a review of tools and methods were made, like: pick to light, voice picking, ABC classification, Cross Docking, multicriteria analysis, among others were reviewed, which could be a good alternative to achieve the expected results in the improvement of the process. The development of the proposal began with an analysis of the current process in order to be able to do a case study of methods and times, which allowed finding flaws and opportunities for improvements in the process. The proposal allowed to give a solution to different situations that the company went through, redesigning the distribution of the products, an ABC classification of the products according to the movements or sales they present, the reduction of time in the picking process, an improvement of the process and safety for the operators that carry out the picking process day by day. All this taking into account the budget, expectations and times of the Company.