La gestión del conocimiento y su influencia en la actividad comercializadora: estudio de una pyme del sector industrial en el valle del cauca

Abstract

Knowledge Management is the discipline that promotes a comprehensive approach to the identification, capture, evaluation, recovery and distribution of knowledge that is found in people, processes and that are part of companies, aimed at generating value and new opportunities that allow Obtain important competitive advantages by exchanging knowledge that comes from both its employees, suppliers, customers, competitors and the environment.