Realización de un análisis comparativo del área de admisiones, registro y control académico de cuatro universidades en la ciudad de Santiago de Cali

Abstract

In this research work, a comparative analysis of the area of admissions record and academic control of four universities located in the city of Santiago de Cali, selected for their academic level and socioeconomic location, the above is carried out with the purpose of generating benchmarking that visualizes the service of this area at the universities under study.

The study is conducted based on the key success variables identified, through some tracer students, which helped to identify, select, describe and analyze some of these in the areas of admissions, registration and control that lead to the selection of the academic program in which the future student of the universities is interested: Icesi, Pontificia Universidad Javeriana, del Valle and Santiago de Cali. So it can be evidenced information collected from tracers and virtual people projected for the development of research, so it is expected to contribute significantly to the improvement of the processes and procedures developed in the area one of these higher education institutions.