Perfiles de cargo y manual de funciones en la unidad financiera de la empresa FONDECOM

Abstract

This document describes a study carried out to design the job profiles and functions manual in the financial unit of FONDECOM company, this study begins with a description of the actions realized in human talent area, finding that the organization has already established a compensation, welfare and training strategy. In addition, it has a functional structure with grouping by activities that facilitates its cost management and its monitoring and control system. However, it was established that the lack of knowledge of the responsibilities of employees reflects the need to have a manual of functions that guide their work to avoid conflicts between co-workers. In the same way the middle managers have difficulties to work in a team, because they are not taken in count in the results evaluation meetings, so there is a lack of motivation that needs to be resolved. According to the above, we proceeded to design the job profiles and the functions manual with the support of the human resources coordinator and the information collected with the interview with the same collaborators, establishing KPI (Key Performance Indicators) indicators that Evaluate the results of Human Capital.