Transición entre Norma ISO 9001-2008 a la Norma ISO 9001-2015

Abstract

his article is focused on showing the main changes through a review of scientific articles of the last 10 years of the ISO 9001 standard in its transition from 2008 to 2015, with the aim of facilitating the understanding of its new approach and its key objective in the 2015 version. To do this, through the bibliographic review of this topic, the most important characteristics of these two versions, and the main business benefits identified in their adoption against the quality management system of the organizations are evidenced.