Revisión y análisis del aseguramiento de la calidad bajo la Norma ISO 9001-2015 en la compañía “SIP CONSULTING SAS”

Abstract

This document is built in order to carry out a bibliographic review of the ISO 9001 - 2015 standard in which the applicability and benefits obtained can be highlighted, through this review you can see the objectives achieved around quality which In a competitive and highly globalized market they are of vital importance for the scope of the mission objectives of any organization regardless of the economic sector to which it belongs, here you will find important definitions of the regulations and similarly several articles related to the research which allow to observe the benefit that this norm has contributed to the different economic sectors in the industry; highlighting the case of a Colombian company (SIP Consulting SAS) dedicated to the provision of advisory services, which is of vital importance for the approach, development and compliance of various ISO standards in this case ISO 9001 - 2015, it is possible to identify that The applicability of this standard punctually pursues the quality and satisfaction of customers, this being beneficial for the entire organization, highlighting the need for the commitment of senior management and the way to address risks for the total achievement of organizational objectives according to their policies.