Diseño de balanced Scoredcard para la gestión del transporte en el Mixing Center de la empresa PepsiCo Alimentos Colombia

Abstract

In March 2016, fleet and transport management of PepsiCo Alimentos Colombia; detects the need to implement a management model that allows you to clarify your objectives and strategies; as well as establishing the key indicators to measure and control performance and progress in achieving these objectives. This article aims to develop the skills to identify within the operation of the Mixing Center, the strategic objectives of the key dimensions of the transport area (Financial, Client, Processes and People); in addition to building key indicators that allow measuring and controlling the performance of the activities or initiatives that are implemented to ensure the achievement of the objectives. For this purpose, was used the Balanced Scorecard management model methodology (BSC). As a result, was built the Balanced Scorecard (BSC). Thanks to this article, we see the importance of landing the general objectives of a company, to each of the key operations that, according to their performance, determine their achievement.