Diagnóstico de la situación actual para implementar el Modelo Integral de Gestión en TI - IT4 PLUS para la Alcaldía de Palmira armonizado con el Sistema Integrado de Gestión

Abstract

The public entities of territorial order carry out reports of information and data as soon as the fulfillments of law related to the Management of the Information, Management of IT, management of Services, in different aspects of the Management through different tools of the state, then this leads us to the desire within the entities to evaluate that these achievements are reflected in good service to the community and other stakeholders, therefore a diagnosis is made in the use of ICTs in the Mayor's Office of Palmira - Valle, studies the planning, monitoring and evaluation of the Tics and analyzes the capabilities of the organization for alignment with the process. For the analysis of the states of maturity of the Tics in the entity, it is studied through the framework of IT Architecture - IT4 plus-, a tool developed by Mintic, which is born from the experiences of other implementations in the different sectors of the Government where the state of IT Government was determined, evaluating the fulfillment of the objectives aiming for the transparent and efficient use of the information in the public entity oriented to the good service to the community, finding enormous strengths in the entity since this has an organized way with a Quality Management System, updated to the MIPG Reference Framework that has allowed the self-diagnosis related to the Digital Government scheme through the FURAG tool that measures in data the status of each of the components of Digital Government, in the strengthening of Enterprise Architecture for which we found weaknesses in IT Government.