La motivación como factor determinante en el buen desempeño laboral de los funcionarios de la Alcaldía de Villa Rica Cauca, para el año 2019

Abstract

The Municipal Administration of Villa Rica - Cauca, because it is a public entity, is due to good service to the community, as it is created in its mission that is to build for each of the Villarricenses a future framed in peace, coexistence peaceful and respect for difference, offering each one services with quality and relevance and empowering the capacities of being, through access to quality education, healthy environment and justice from the integral development. For this reason it requires that its officials or collaborators are motivated to perform their functions and this research allows to identify the motivational factors of the human talent of the Mayor of Villa Rica-Cauca, with which it is intended to improve the performance of the organization. Through the implementation of a satisfaction level survey of public employees. Through the exploration of 25 applied surveys, which correspond to 15.2% of the total of the officials of the City Hall of Villa Rica, in its different hierarchical levels, this work intends. Identify the motivational factors of the human talent of the Mayor of Villa Rica-Cauca, with the intention of improving the performance of the organization. For which it is necessary to recognize the elements that affect the motivation through a diagnosis, identify the degree of work performance that has its officials and identify the degree of motivation in the officials of the municipality of Villa Rica Cauca, this through of the implementation of the mentioned instrument. With a methodology implemented to this investigation of descriptive type since the intention is to identify factors that influence the motivation of the officials. We use the inductive method, since we start from a particular knowledge towards a general one and apply tools such as the survey to reach conclusions and supported in this, give recommendations that serve to improve the work performance of the employees of the Municipal Administration of Vila Rica Cauca.