“Propuesta de mejoramiento en el proceso de facturación de la empresa IV nivel s.a. Cali”

Abstract

The objective of this degree project was to present the company IV Nivel S.A. Cali, the proposal to improve the billing process that contributes to the ordering of its administrative activities in an efficient way, reflected in the collection of services rendered. This mainly contributes to the reduction of glosses and also to the proper optimization of the organization's resources. This project is justified because, it is necessary to identify the novelties reported by the contracting entities presented in the billing of the services provided by the company IV Nivel S.A. Cali and also, carry out the situational diagnosis of IV Nivel S.A. Cali in the accounting area, with the intention of identifying aspects of analysis and improvements of the administrative order for the organization, finally, the situational DOFA matrix of the billing area and an assessment survey of the billing process were carried out to identify weaknesses, opportunities, strengths and threats of the organization. Finally, an improvement proposal for the billing process was developed, making the tool description known (under the Excel environment), the way the billing process would be carried out, and the comparative analysis of the 2015-2017 periods versus the period. 2018