Aplicación de la norma ISO 9001-2015 en Instituciones de Educación Superior

Abstract

In this bibliographic review article, the structure and criteria for the execution of a quality management system are considered, applying the ISO 9001 standard for higher level educational institutions. Mainly the theoretical review was based on quality management systems and their concepts, high quality guidelines in training programs and their standardization. As a result of the review, a great contribution was made to the higher academic training sector (Universities) and to society in general at the level of the operational organization for the execution in higher education institutions of a quality management system, defining in turn, those responsible and associated activities for the execution of the ISO 9001 standard. The study methodology used in this bibliographic research consisted of the collection of 30 review articles downloaded from the database of the virtual library of the Santiago de Cali University, specifically containing topics related to the ISO 9001 standard, its application in institutes of higher education and other organizations in general, consisted of reviewing the content of said article and rescuing the relevant information regarding the different forms of application found in the researched literature.