Automatización robótica de proceso, aplicada al proceso de cierre de seguros soat usando automation anywhere enterprise

Abstract

In the present work, the development of a robotic process automation for the improvement of the Closing process will be presented, in which the total registered daily sales of Compulsory Insurance for vehicles that were loaded to the CSIS systems in the Morning Hours are concluded, which is made up of a routine that is executed daily, which can be executed on demand or programmed to be executed automatically, in the private company's service area. In addition, to perform automation, a robotic process automation (RPA) tool, called Automation Anywhere Enterprise (AAE), is used. Also, to determine the results of this process with the proposed technology, the concepts that cover this automation technology, the Cascade methodology and analysis that were applied for the development and implementation will be presented in order to obtain the best cycle time of the process and minimize errors by validation and manual information registration