Implementación del modelo disaster recovery as a service - draas para la infraestructura it en servicios backoffice: caso estudio empresa sector giros postales

Abstract

The purpose of a DRaaS solution is to provide efficient and low-cost tools to technology departments based on providing availability to critical services of organizations that may be affected by disaster interruptions; At present, the DRP implementation initiative has a high priority and is a strategic need for companies; The present investigation tries to demonstrate that the implementation of the DRaaS allows to determine the indicators of compliance of the technology, as well as the fulfillment of the objective time of recovery and the objective point of recovery before incidents or catastrophes. A research methodology built from the measurement of the application availability indicator at critical time is implemented; Based on the analysis of the current state of the technological infrastructure, inventory of servers and critical services for BackOffice processes, evaluation of supplier proposals and cost evaluation of a DRaaS solution compared to a traditional DRP solution. Once the previous data has been collected, the risk assessment and the business impact analysis are carried out. The technical requirements that must be implemented in the DRaaS solution will be evaluated in order to meet the efficient operation of IT services. Finally, the implementation of the DRaaS generates significant savings in the renovation plan of the technological infrastructure equipment for the organization, as well as a model oriented towards the fulfillment of the strategic indicators.