Diseño del modelo de un portafolio de proyectos de ti alineado con ISO 38500 para clínicas en el valle del cauca

Abstract

According to The Chaos Report for 2015, only 29% of projects in the health industry were successful, 53% were challenged and the remaining 18% were failed projects (Standish Group, 2015). Therefore, in this work an investigation was carried out on the portfolio of IT projects, the characteristics that identify it, the stages and the different activities for its construction. Within the analysis performed, the standards ISO 38500 (Governance of IT for the organization) and ISO 21504 (Project, programme and portfolio management) were revised, with which, after making a qualitative relation with the approaches of the different authors consulted, 17 characteristics were consolidated in a matrix in order to determine their relation with the principles of IT governance. Additionally, the key stages and activities were defined for the design of an Information Technology project portfolio model (PPTI), thus managing to propose a new formal PPTI model in Valle del Cauca clinics with a formally constituted IT department. Considering the research carried out in clinics in Valle del Cauca, it was found that there are no models of project portfolios in their IT areas, the projects are managed by different methodologies, however, there is no design of a formal portfolio model for health sector institutions